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Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. 1. How long does it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on working days.

  • Q. 2. Are you a direct manufacturer or a trading company?

    We have two production plants and we also have our own sales department.

  • Q. 3. What products can you provide?

    We mainly produce fitness sports equipment, bicycle parts, mechanical equipment.

  • Q. 4. What application areas do your products mainly involve?

    Our products almost cover fitness equipment, bicycle parts, mechanical equipment.

  • Q. 5. Can you make customized products?

    We can make customized products according to the reasonable needs of customers.

  • Q. 6. Are you producing standard parts?

    Fitness equipment, bicycle parts, machinery and equipment have standard parts in production.

  • Q. 7. What is the production capacity of your company?

    The annual production capacity reaches more than 1.2 million sets.

  • Q. 8. How many employees does your company have, and how many are technicians?

    The company has more than 200 employees, including more than 40 professional and technical personnel.

  • Q. 9. How does your company guarantee product quality?

    First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international and domestic standards;
    Then, we have advanced and complete top-notch testing equipment in the industry, which can fully ensure the high quality provided to customers.

  • Q. 10. What is the payment method?

    When quoting, non-standard prepaid 30%, payment on delivery. Regular cash on delivery.

  • Q. 11. How will the goods be delivered to the customer?

    Foreign goods by sea, domestic express by land + air.

  • Q. 12. Where do your goods mainly export to?

    Domestic, Europe, America, Southeast Asia and other countries and regions.

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